We require a credit card number at the time of booking to hold an appointment. A fee will be charged to your credit card for cancellations and appointments missed without 24 hours notice.
Payment and Gratuity
We accept Mastercard, Visa, American Express, and Discover. Gratuities are cash only. The industry average is 15%—20% of the service price and is always a matter of choice.
Hair and chemical services may vary according to individual stylists, coloring techniques or length of hair. Get an exact quote for your specific needs by calling 212-219-2424 during normal business hours or via email at firstname.lastname@example.org.
A $30 fee applies to all missed appointments and appointments cancelled with less than a 24 hours notice, per service booked, with the exception of Japanese Relaxer services, for which a $100 fee applies.
If for any reason you are not satisfied with our service, please let us know within 24 hours and we can schedule a correction within a week maximum from your original appointment date.
For the safety and comfort of all clients, we perform hair services on clients over the age of 13. Any children in the salon under the age of 14 must be accompanied at all times by a guardian who is not receiving hair services that day.
Cell Phone Usage
We ask that clients refrain from using cell phones in the salon. Complimentary charging stations are available if you need to power up.